Bad Design Considered Harmful (Seriously)
There is an epidemic of bad design in this world that is more than just annoying, it’s dangerous. I’m not just talking about bad aesthetic quality of devices, obviously. I’m mean that their behaviors are badly designed as well. I think Steve Jobs nails it when he talks about design.
Design is not just what it looks like and feels like. Design is how it works.
So how could this possible lead to “danger?” I’m glad you asked. I’ve been dealing with safety devices in the home lately. Safety has taken on a new meaning to me since I moved to Tornado Alley last year. The weather in this area pretty much mandates that you have a weather alert radio to notify your of impending danger (especially at night). The other badly designed device I’ve dealt with recently is a smoke alarm. Let’s start with the smoke alarm since most people are familiar with them.
There is a smoke alarm installed in my kitchen that was there when I moved in. It works well. Too well. Any hint of smoke in the air from cooking sets it off. What happens when it starts going off for that reason? I get annoyed and remove the battery. This isn’t necessarily dangerous while I’m cooking, but I have to remember to put it back in when I’m done. That doesn’t always happen. To try to remedy this situation, I bought a new smoke alarm made for kitchens that has a “hush” button. This is a button that you press when you get “false alarms” due to cooking. Great idea! Except that it was badly designed.
I was cooking today and created a pretty good amount of smoke (no, I’m not a bad cook, some things just create smoke when you cook them). The new smoke alarm went off, and rightfully so. I pressed the hush button, and it stopped! YEAH!! Then it started to annoy me. Every minute or so, the smoke alarm let out a small chirp (basically like the chirp most smoke alarms let out when the battery is low). After a few chirps, this annoyed me enough to take the battery out. So I’m right back where I started!
If fire isn’t bad enough, weather in Tornado Alley can be even more dangerous. I purchased a weather alert radio to alert us (mainly at night) about severe weather. The first one I purchased in a very simple model and pretty well designed. It has three lights on it to indicate different levels of alert and a screen that displays what type of alert it is. It can be plugged in or can run on batteries. So what’s wrong with it? It’s too dang loud! It has the option to alert you in three different ways: light up the display, voice alert, or siren. Obviously, the light won’t do much at night; it’s not that bright. The siren is absolutely obnoxious and is loud enough to induce a heart attack in the middle of the night, so voice alert was my choice. The problem is that “voice alert” only means “partial voice alert.” Before the voice alert comes, you get about five seconds of the horrendous siren first. I’m a light enough sleeper that the voice is plenty to wake me up. I think the danger of having a heart attack by having the siren go off in the middle of the night is a bigger danger than facing whatever it is that the radio is alerting me to. Here comes weather radio number 2.
The new weather radio was much more technologically advanced. It has base station and a hand-held portion. I liked this feature because it made it handy to take into the storm shelter during an alert. Both the base station and the hand-held portion have a clock on them. Since the hand-held radio is battery operated, it isn’t affected by power outages. However, the base station doesn’t have battery backup, so when the power goes out, the time goes back to 12:00. This wouldn’t be such a big deal if it just took the word of the hand-held portion (which still has the correct time since it’s running on batteries), but the opposite occurs. The hand-held radio takes the bad time from the base station so that they are both wrong! Now I should explain that the base station is supposed to sync with the atomic click in Colorado, so it should always have the right time. But that is only true if it can actually connect to the atomic clock which brings up another design flaw.
The sensor for the atomic clock must be placed outside so that it has a clear shot at Colorado. There are conditions though. It can’t be in direct sunlight, it can’t be subject to direct moisture, it can’t solid objects between it and the atomic clock in Colorado. So it must be installed under something that gives it protection from sun and rain, but that would block the signal to the atomic clock. I give up…
I’ll definitely be sticking with the second weather radio because it has a much more sane alert than the first radio (although it does automatically turn itself to maximum volume when an alert occurs), but it is far from perfect. I haven’t even gone into the other issues that I have with it. The point is that each one of these devices annoys me enough that I consider not using them at all, which puts me in the path of danger whether it is fire, severe thunderstorms, or tornados just because of bad design. While bad aesthetics probably will never cause any real danger except to my sense of taste, design of safety devices that cause you to quit using them is dangerous.
I didn’t hold a lot of hope for Dr. Tima’s Honey Ginger Ale due to my previous experiences with other ginger ales, but I didn’t hold that opinion for long. Dr. Tima’s Ginger Ale not only has honey in it, but that is the only sweetener in it. There are no refined sugars or corn syrups. The first taste was very pleasant. It didn’t have quite the bite that Vernor’s does, but it had a great ginger flavor. The honey introduced a warmness to offset the tang of the ginger. Overall, it’s a great ginger ale and I enjoyed every sip more than the previous one. I’ll have to sample a few more bottles of it (and the other 20 or so brands of ginger ale at Pops) to see how the taste wears on me, but at the moment, it reigns my top choice of ginger ales.